How to read a merchant services statement (with example)
The five line items that hide most overpayment, and how to spot them before you call us.
Viking is an independent broker for growing businesses. We compare carriers, processors, and providers across six expense categories — then place you with the one that delivers better service AND better cost. Always free to you. The provider pays our commission only when you switch.
Composite — real results vary by company size and current vendor mix.
Three things that change the answer you get when you ask Viking the same question you'd ask Schooley Mitchell, P3, or your current broker.
Zero retainer. Zero project fees. Zero hourly billing. Viking is paid by the providers we place business with — same model as a traditional insurance broker, extended across six categories. You never get a bill from us.
You work directly with Brad Wedeberg, our principal — not a junior account manager. Eleven years of advising owners means you get someone who understands what you're actually trying to do.
We only earn when a client switches providers — and a client only switches when the new provider delivers both. If your current setup is genuinely best in category, we'll tell you to stay put and Viking earns nothing. That's the alignment.
The line items most growing businesses set on autopilot — and the ones where the most money quietly leaks out month after month.
Credit card processing rates, statement audits, and fraud / chargeback recovery. Most clients see 15–35% reductions.
Audit my statementsVoice, internet, mobile, and data circuit audits. Fix billing errors, retire shadow services, renegotiate contracts.
Review my billsEliminate paper invoices, capture early-pay discounts, monetize rebates. ROI typically 6–12 months.
See if it pays backProperty, liability, workers' comp, vehicle, bonding. Independent broker representing dozens of carriers.
Get a second opinionPayroll, benefits, compliance, PEO/ASO comparisons. Reduce admin cost without reducing service quality.
Compare optionsTexas deregulated-market rate negotiation, contract timing, sustainability, and conservation programs.
Benchmark my rateAnnualized first-year savings observed across recent Viking engagements. Ranges reflect lower-end (already-competitive vendors) to upper-end (multi-year inertia, no recent benchmark).
Bar length indicates relative recovery potential, not absolute dollar value. Your actual savings depend on current vendor pricing and contract structure.
Three different models. Different incentives. Different bills.
| Viking | National contingency firms (Schooley Mitchell, P3) |
|
|---|---|---|
| Cost to your business | $0 — providers pay us | 30–50% of savings |
| Categories covered | All 6 under one roof | Multiple (varies) |
| Vendor independence | ✓ Multi-vendor in every category | ✓ |
| Owner-led service | ✓ Always Brad | ✗ Franchised / assigned rep |
| Compensation disclosed | ✓ In writing, every engagement | ✓ |
| If current vendor is best | ✓ We say so, no fee | ✗ Pressure to switch (no savings = no fee) |
A regional distributor came to Viking after their CFO retired. They believed their major vendor contracts were locked in at fair rates. We started with a no-cost audit of merchant services and telecom — and found 22% of their monthly processing fees were avoidable, plus six dormant phone lines billing for $340/month.
Over the following 90 days we expanded into commercial insurance and AP automation. The total verified annual savings came to $182,400 — money that went directly back into the business with no change in service quality and no fee charged to the client. The new providers we placed paid our commissions.
See more case studiesIllustrative case study composed of representative engagements. Specific client identity withheld pending consent.
The first three steps are at no cost to you. We don't bill until we've shown verifiable savings — and you don't have to act on what we find.
20-minute conversation. We learn your business, your team, and which expense categories are most worth auditing first.
You send recent statements, contracts, and invoices for the categories we picked. Usually under 30 minutes of your time.
Within 10 business days you get a written report: what's working, what's overpriced, what's billed in error, and what the savings would be.
If you say yes, we manage the switch on your behalf — paperwork, cutover, vendor coordination. The new provider compensates Viking. You pay nothing.
Brad found money I didn't know we were losing. The merchant statement audit alone covered his fee three times over in the first quarter. He also told us when not to switch — which is rarer than it should be.
We'd been with the same telecom vendor for 12 years. Brad mapped every line, killed six we'd forgotten about, and renegotiated the contract. We didn't change carriers — we just stopped overpaying our existing one.
What I appreciated most was that he wouldn't sell me anything I didn't need. Half the categories he audited, his recommendation was "you're fine — leave it alone." That's how we knew the other half was real.
Names and details modified for privacy. Real testimonials with consented attribution available on request.
Practical, no-jargon writing on the cost categories most owners delegate, ignore, or set on autopilot.
The five line items that hide most overpayment, and how to spot them before you call us.
Phantom services, unused circuits, and the contract clause that lets you renegotiate at any time.
A simple calculator approach for businesses processing 200–2,000 invoices per month.
A 20-minute discovery call costs nothing and tells us whether an audit makes sense for you. If it doesn't, we'll say so.