Five signs your telecom invoices are wrong.
Voice, internet, mobile, MPLS, SD-WAN — the typical growing business has 4–7 telecom vendors and dozens of line items. Almost no one reads the invoices. We do.
What a telecom & data engagement typically delivers.
- Phantom service elimination. Decommissioned circuits, forgotten lines, and 'sunset' services are still on most bills. We find and kill them.
- Contract renegotiation. Most contracts have hidden renegotiation triggers vendors don't proactively offer. We use them.
- Multi-vendor consolidation. Where it makes sense, we collapse 5 vendors into 2 — usually with better terms.
- Multi-carrier representation. We're a partner with the major US business carriers and dozens of regional providers, so our recommendation is the right circuit on the right network — not whoever pays the highest commission.
What we check
- Every active line, circuit, and account vs. actual usage
- Long-dormant or duplicated services
- Contract renegotiation and price-protection clauses
- Wireless plan tier vs. employee count and data usage
- Internet bandwidth vs. actual demand
- MRC (monthly recurring charge) creep year-over-year
- Vendor consolidation opportunities
Composite figure across recent engagements. Your savings depend on current pricing and volume.
Manufacturer: $47K saved with no carrier change.
A 64-employee manufacturer had been with the same telecom vendor for 12 years. The relationship had drifted: phantom services from a 2018 office move still being billed, decommissioned circuits live on the invoice, and outdated rate plans. We mapped every line, killed six obsolete services, and renegotiated the existing contract. Same carrier, $47,000 less per year.
Brad mapped every line on our telecom bill. We had been paying for a circuit at our old office. For four years.
Common questions on telecom & data.
We've been told our contract is locked. Is it?
Most contracts have a price-protection clause, an error-correction clause, or a volume-tier reset that triggers earlier than the renewal date. The vendor doesn't volunteer these. We find them.
How disruptive is this?
When we recommend renegotiation (most of the time), zero disruption — your services don't change, just the price. When we recommend consolidation or replacement, we manage the cutover and run parallel for a transition period.
What about VoIP / cloud phones?
Same approach. We benchmark what you're paying per seat against current market rates, audit dormant accounts, and renegotiate or consolidate as needed.
Do you handle wireless?
Yes. Mobile plans are one of the most common categories of overpay — most growing businesses are on plans designed for headcounts they had 3–5 years ago.
Worth 20 minutes to find out?
Discovery calls are free. Findings reports are free. You never pay Viking. The providers we place business with do.